The inability of a single individual to possess all the skills that are sought after, presents the opportunity for the development of a team that certainly could. Teams also have the advantage that if a single member of a team is unavailable, then the productivity of the team may not be impacted significantly, whereas if a single person had full responsibility for a task and then was taken ill for example, any progress due to be made on the task would be halted. Another problem with focussing on training individuals to a high level and therefore becoming somewhat reliant on that person is that, if that person decided to leave to take a position with a competitor or to take early retirement to spend time with their spouse then the business is left trying to adjust for the loss. By focussing on teams the business is somewhat less exposed to these potential problems. However the development of teams to provide protection against competitors 'poaching' personnel, has become less effective, especially in the service industries. An example of this kind of activity occurring was seen in November 1999 when a team of Merrill Lynch & Co. telecom analysts defected to Credit Suisse First Boston (CSFB). This forced Merrill to reshuffle its depleted research effort just as the firm's telecom bankers were positioning to land the mandate on what could be the biggest initial public offering in history. The highly regarded telecom analysts Dan Reingold and Mark Kastan left Merrill for CSFB on 22nd November, taking with them a group of five other analysts - almost Merrill's entire U.S. telecom research team.
Team Leadership.
With such an emphasis on the formulation of effective self-managed teams, the question of whether leadership is actually required arises. It has been suggested that to organize genius and to have a great group, the fine art of herding cats must learnt. This analogy is used to demonstrate the difficult skill of persuading members within a team to carry out tasks they may not particularly want to, and feel good about doing it.
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